Return Policy

We want you to be secure in your purchase. If something isn't right, here's how returns work.

30-day returns: You may return an item within 30 days of delivery for a full refund of the item price. We accept returns for both defective and non-defective products – your satisfaction is our #1 priority! Items should be returned in the condition you received them.

Exchanges available: If you ordered the wrong manual, we're happy to exchange it, with free return shipping.

Free return shipping, always: We pay for return shipping on every return. We'll email you a prepaid return label at no cost to you.

Please contact us first: Email hello@ownermanual.net with your order number before sending anything back. We'll confirm the return and send your free label. Once approved, please ship the return within 14 days.

Refunds: We issue refunds to your original payment method within 5 business days of receiving your return. Your bank may take a few additional days to post it. Original shipping charges are refunded if the return is due to our error.

Wrong or damaged item: Let us know within 15 days of delivery and we'll send a replacement or a full refund.

Contact: Bernard Elie Naim, OwnerManual.net, 2578 NW 138th Ter, Gainesville, FL 32606-9320 · hello@ownermanual.net